Artificial Intelligence Business Chatbots Technology

74% of users prefer chatbots while looking for answers to simple questions.

Retailers today face unprecedented challenges as they respond to the new ways we work, live, and shop. From offering flexible services to creating solution-oriented products and delivering specialized campaigns, machine learning, analytics and other technologies are empowering brands and retailers to understand their shoppers better and deliver differentiated, one-to-one experiences across all retail channels.

https://www.psfk.com/report/retail-trends-playbook-2021

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